Ovable Home offers free shipping on all orders within the United States. There are no minimum order requirements — every order ships free.
Orders are processed and shipped within 2-3 business days from our facility in Alamogordo, New Mexico. Business days are Monday through Friday, excluding federal holidays.
We currently ship to all 50 states, including Alaska and Hawaii. We do not ship internationally at this time.
Once your order ships, you will receive an email with tracking information. You can track your package directly through the carrier's website. If you do not receive tracking information within 3 business days of placing your order, contact us at info@ovable.store.
If your package arrives damaged or is lost in transit, contact us within 48 hours at info@ovable.store or +1(575) 437-0235. We will file a claim with the carrier and send a replacement at no cost to you.
Please ensure your shipping address is correct at checkout. We are not responsible for packages delivered to incorrect addresses provided by the customer. If you need to change your address after placing an order, contact us immediately — changes can only be made before the order ships.
We ship to P.O. boxes and APO/FPO addresses. Delivery to these addresses may take additional time.