All orders ship within 2-3 business days from our Alamogordo, NM facility. Standard delivery takes 3-7 business days depending on your location. Shipping is free on all U.S. orders.
No. We absorb all sales tax on every order. The price you see at checkout is the total you pay — no surprises.
We offer a 30-day return policy on all items. Products must be unused and in their original packaging. Contact us at info@ovable.store to initiate a return and we will send you a return authorization.
Most of our ceramic, porcelain, and stoneware products are dishwasher-safe. Check the individual product description for specific care instructions. Some hand-painted or delicate items may require hand washing.
Currently, we only ship within the United States. We are working on expanding to additional countries and will announce international shipping when available.
Once your order ships, you will receive a confirmation email with tracking information. You can also contact us at info@ovable.store for a status update at any time.
Yes. All product images are photographed from the actual products. Natural materials like wood and slate may have slight variations in grain and color, which is part of their character.
Orders can be cancelled or modified within 2 hours of placement. Contact us immediately at info@ovable.store or +1(575) 437-0235 if you need to make changes.
For bulk orders of 10 or more units, contact us at info@ovable.store for special pricing. We work with restaurants, event planners, and interior designers.
We accept Visa, Mastercard, American Express, Discover, and PayPal. All transactions are processed through secure SSL encryption.